At trendtreazure, we are committed to providing a seamless and enjoyable shopping experience, recognizing that there may be instances requiring a return or exchange. Our Refund Policy is designed to streamline this process and ensure your satisfaction by Nova Vortex Systems Private Limited.  
 

Eligibility for Refund:  

To qualify for a refund, the item must remain unused, in its original condition, and with all attached tags intact. Returns should be initiated within 48 hours from the delivery date.  
 

Non-Refundable Items:  

Certain items, such as intimate wear, accessories, and personalized/customized products, cannot be refunded due to hygiene and personalization reasons.  
 

Returns Process:  

To initiate a return, log in to your account and visit the "My Orders" section, following the provided instructions to generate a return request. Clearly state the reason for the return and attach any necessary supporting documentation. Our customer support team will review your request and guide you through the return process.  
 

Refunds (If Applicable):  

Upon receiving and inspecting your returned item, you will receive an email confirming its receipt and notifying you of the approval or denial of your refund request. Please allow approximately (5-7) five to seven days for your refund to be processed.  
 

If you have any questions or concerns regarding your returns or refunds, please don't hesitate to reach out to us. Your satisfaction is our top priority, and we are dedicated to ensuring you have a seamless and enjoyable shopping experience.