Unravelling the Threads of Fashion

Is your dress machine washable?

Most of our dresses are machine washable. However, we recommend checking the care instructions on each product page for specific washing guidelines to maintain their quality.

Are the colors of the dresses accurate to what I see online?

We strive to display accurate colors of our dresses online. However, slight variations may occur due to monitor settings and lighting conditions. Feel free to contact us for more details.

How do I initiate a return?

To initiate a return request, first log in to your account. Navigate to the 'My Orders' section where you can select the specific order for which you wish to return an item.

When will I receive my refund?

Once we receive your returned dress, refunds are typically processed within 5-7 business days. Check your bank statement for confirmation.

Do you offer cash on delivery as a payment option?

Currently, we do not offer cash on delivery (COD) as a payment method. All orders must be paid for online through our secure checkout process.

Can I change the payment method after placing an order?

Once an order is placed, you cannot change the payment method. If you encounter any issues, please contact our customer support team for assistance.